What're soft skills? And why are they important?
- Amanda
- Jun 7, 2023
- 3 min read
Soft skills are abilities that help you work with other people (aka people skills). They can be innate personality traits or learned skills. Soft skills are highly valued by employers and are important for success in both professional and social situations. These skills complement technical skills and contribute to professional success, personal growth, and overall well-being.

Examples of soft skills and their significance:
Adaptability: Adaptability skills are important for coping with uncertainty, and they help you to thrive in dynamic environments. This skill is the ability to adjust to change. It requires you to be flexible, quickly learn new skills, adjust to shifting circumstances, and embrace challenges.
Communication: Communication skills are essential for building relationships, resolving conflicts, and persuading others. Effective communication skills enhance teamwork, prevent misunderstandings, and facilitate the exchange of information and feedback.
Conflict Resolution: Conflict is inevitable in any professional or personal setting. The ability to manage and resolve conflicts constructively helps maintain healthy relationships, improve communication, and prevent productivity loss. Effective conflict resolution skills involve active listening, negotiation, and finding win-win solutions.
Critical thinking: The ability to think clearly, evaluate information objectively and logically, and make sound decisions based on available information. It requires being able to weigh options, consider consequences, and act. Critical thinking skills are useful for analyzing situations, questioning assumptions, and avoiding biases.
Empathy: Empathy is the ability to recognize, understand, and share the feelings and thoughts of others. It involves putting yourself in another's shoes and having the desire to help them. Empathy enables individuals to connect with colleagues, clients, and customers on a deeper level and helps them to see different perspectives. Empathy improves teamwork, customer service, and overall interpersonal relationships.
Emotional Intelligence: This skill involves understanding and managing one's emotions and recognizing emotions in others. Emotional intelligence enables individuals to empathize, build rapport, and handle conflicts constructively. It fosters positive relationships, leadership, and creates a supportive work environment.
Interpersonal skills: These are the skills that help you communicate with others in verbal and nonverbal ways. They include personality traits, communication skills, teamwork, empathy, and conflict resolution.
Leadership: Leadership skills involve inspiring, motivating, and helping others achieve shared goals. Effective leaders possess strong communication skills, empathy, and decision-making abilities. It requires being able to set a vision, build relationships, and delegate tasks.
Networking: Building and nurturing professional relationships is key to career success and finding new opportunities. Networking skills include effective communication, relationship-building, and the ability to establish and maintain connections.
Problem Solving: This skill requires being able to think critically and approach challenges creatively. It involves analyzing complex situations and identifying solutions. Problem-solving skills are valuable for improving processes and making informed decisions.
Teamwork: Teamwork is the ability to collaborate and work well with others, share ideas, respect diverse perspectives, and contribute to a common goal. Teamwork skills enhance productivity, problem-solving, and create a positive work culture. Teamwork skills are important for working in diverse and dynamic groups, as well as for providing and receiving feedback. It requires being able to cooperate, share ideas, and compromise.
Time Management: This is the ability to manage your time effectively to meet deadlines and goals. It requires being able to prioritize tasks, set realistic goals, and avoid distractions. Being able to organize one's time efficiently helps individuals to balance work and personal commitments, reduce stress, and deliver high-quality results.
Work ethic: This is the ability to work hard and consistently towards a goal. It requires being motivated, organized, and reliable.
Why are soft skills important?
Soft skills are important because they enable us to work effectively with others, solve problems, and achieve our goals. They are also important for our personal and professional development and can help us become more successful in our careers and in our lives.
Developing your soft skills takes time and effort, but it is worth it.
Tips for developing soft skills:
Get feedback. Ask your friends, family, and colleagues for feedback on your soft skills. This will help you identify areas where you can improve.
Join a club or organization. Joining a club or organization can give you the opportunity to practice your soft skills in a real-world setting.
Practice. The more you practice using a soft skill, the better you will become at it.
Read books and articles. Reading about soft skills can help you learn how to develop them.
Take courses. Courses will not only teach you the soft skills you need, but they also give you the opportunity to practice them in a safe environment.
Sources:
1. ResumeGenius.com "Best Soft Skills for Your Resume: List & 100+ Examples for 2023" - Corissa Peterson
2. Forbes.com "11 Essential Soft Skills In 2023" - Monique Danao
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